Company Insights

How Many People Work at UPS? Headcount and Employee Trends

Total employees
372180
7.2% from last year
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New hires (YTD)
248
5% of total workforce
Departments
19
650 in Engineering
Locations
2773
5,012 in New York, NY
  • UPS (NYSE: UPS), headquartered in Atlanta, Georgia, is a leading provider of mail, package, and freight delivery services, with consolidated revenues of $24.5 billion reported for Q4 2025.
  • In April 2026, UPS launched nationwide radio frequency identification (RFID) package sensing technology across its U.S. small package network, investing over $100 million to enhance package visibility and reliability.
  • Key partnerships include the integration of RFID technology in over 5,500 UPS Store locations, allowing for real-time visibility and smarter logistics for customers of all sizes.
  • UPS's ideal buyers are businesses seeking reliable logistics solutions; their recent RFID rollout addresses pain points related to shipment visibility and delivery confidence, making it a critical time for sales teams to engage with potential customers.

UPS Headcount Breakdown by Department

Operations
18120
Executive
4588
Sales
4147
Information Technology
4007
Human Resources
1648
Engineering
1484
Finance
1438
Community And Social Services
1394
Marketing
609
Other
32241

UPS's workforce is organized across 19 departments, with Operations being the largest, employing 18,120 individuals. The Executive and Sales departments follow with headcounts of 4,588 and 4,147, respectively. This distribution indicates a strong emphasis on operational efficiency and leadership, while also maintaining significant resources in sales and technology functions. The balance across departments reflects a comprehensive approach to service delivery in the mail, package, and freight delivery industry.

UPS Employees by Location

The geographic distribution of UPS's workforce spans 2,773 locations, with Tallahassee, FL, housing the largest contingent at 5,895 employees. Atlanta, GA, the company's headquarters, employs 2,782 individuals, while Louisville, KY, contributes 1,651 to the overall count. The substantial headcount in 'Other' locations, totaling 33,283, suggests a wide-reaching operational footprint, indicating a distributed workforce model that supports extensive service coverage across various regions.

Tallahassee, FL
5895
Atlanta, GA
2782
Louisville, KY
1651
New York, NY
753
Montebello, CA
747
Los Angeles, CA
724
Chicago, IL
568
Newark, NJ
483
Edison, NJ
471
Other
33283

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